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Terms & Policies

Terms & Policies

You agree to abide by the following terms and conditions. Please read these carefully before using our services. 

  1. Acceptance of Terms

By accessing, browsing, or making purchases on our website, you agree to these terms and conditions, as well as our Privacy Policy. If you do not agree to any part of these terms, you must not use the website. 

  1. Changes to Terms

We reserve the right to modify or update these terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the new terms. 

  1. Account Registration

To access certain features of the website, such as purchasing products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security. 

  1. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct inaccuracies, update information, or cancel orders if necessary, even after an order has been placed. Availability of products is subject to change without notice. 

  1. Pricing and Payment

All prices on the website are in [currency] and are subject to applicable taxes, fees, and shipping costs. Payment must be made at the time of purchase via the available payment methods (credit card, PayPal, etc.). We reserve the right to refuse any order or payment method at our discretion.

 

  1. Shipping and Delivery

We offer shipping to selected locations, and delivery times may vary based on the destination and shipping method chosen. HIGHOHAY TECHNOLOGY SOLUTIONS is not responsible for delays or errors caused by shipping carriers. All shipping and delivery information will be provided during checkout. 

  1. Returns and Refunds

If you are not satisfied with your purchase, you may return the product in accordance with our Return Policy as specified below: 

You must have a Return Authorization (RA) number before returning any merchandise to HIGHOHAY TECHNOLOGY SOLUTIONS. 

You can request an RA online by submitting an RA Request via email. Once you have provided HIGHOHAY TECHNOLOGY SOLUTIONS with the appropriate information, we will contact you with an assigned RA number. 

DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge. 

Defective product must be in original factory carton with all original packing materials. 

The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON. 

Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused. 

Return Authorization numbers are good for seven (7) days only. Any products returned after the expiration date will be refused. 

Credits based on purchase price or current price, whichever is lowest. 

  1. Intellectual Property

All content on the HIGHOHAY TECHNOLOGY SOLUTIONS website, including text, graphics, logos, images, and software, is the property of HIGHOHAY TECHNOLOGY SOLUTIONS or its licensors/partners and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the website without prior written permission. 

  1. User-Generated Content

By submitting reviews, comments, or other content to our website, you grant HIGHOHAY TECHNOLOGY SOLUTIONS a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, and publish such content in any format. You are solely responsible for the accuracy and legality of any content you submit. 

  1. Prohibited Activities

You agree not to engage in any activity that could harm HIGHOHAY TECHNOLOGY SOLUTIONS, its customers, or other users. Prohibited activities include, but are not limited to: 

  • Hacking or compromising the security of the website 
  • Misrepresenting your identity or impersonating another person 
  • Uploading or transmitting malicious software or viruses 
  • Using automated systems to scrape or index the website without permission 
  1. Limitation of Liability

HIGHOHAY TECHNOLOGY SOLUTIONS is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, loss of profits, data, or business opportunities. Our maximum liability shall be limited to the amount you paid for the product or service in question.

 

  1. Indemnification

You agree to indemnify and hold HIGHOHAY TECHNOLOGY SOLUTIONS, its employees, affiliates, and partners harmless from any claims, losses, damages, or expenses arising from your use of the website, violation of these terms, or infringement of third-party rights. 

 

  1. Third-Party Links

The HIGHOHAY TECHNOLOGY SOLUTIONS website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or terms and conditions of those websites, and you access them at your own risk.

 

  1. Termination

We reserve the right to terminate or suspend your access to the website at any time, without notice, for any conduct that we believe violates these terms, our policies, or is otherwise harmful to our business. 

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these terms will be resolved in the applicable courts of jurisdiction. 

  1. Contact Information

If you have any questions or concerns regarding these terms, please contact us at: 

Thank you for choosing HIGHOHAY TECHNOLOGY SOLUTIONS! We look forward to serving you. 

 

 

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