EPOS Duo Headset, USB-C, MS Teams

Ensure customer satisfaction on every call with a duo headset that delivers rich, natural sound no matter the level of background noise. Three digital mics built on EPOS BrainAdapt™ provide industry-leading voice pickup to let your agents be heard..

Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.

• Just 25 cm from the headset, the inline controller never gets lost or fumbled.
• LED on the tip of the mic flashes to notify you if you try to speak while muted.
• 360-degree busylight clearly signals to others when you’re not to be disturbed.
• Initiate, end, and mute calls by moving the boom arm or taking the headset on/off
• Analyze, manage, and update devices remotely with the free, secure tool.
• ActiveGard™ technology prevents loud spikes and supports noise-at-work compliance.
• Audible voice feedback helps agents speak in a softer, more pleasant tone.
• Includes a USB-C to USB-A adapter for flexible, future-proof ease of use.
• Optimized for Contact Center platforms. Certified for Microsoft Teams and leading UC providers.
• The slim headset folds flat to fit neatly in the compact storage pouch.